Special Webinar: Crisis Communication Management

April 3, 2020

As part of our commitment to offering educational resources during the COVID-19 pandemic, Maggie Fairs, Business / Arts’ senior communications advisor and program director for the Canadian Arts Summit, walks us through the steps taken by B/A after we were forced to cancel the Summit due to COVID-19. She and the B/A team also take questions from the audience of 215 arts organizations.


Strategic narrative framework

Messaging Playbook Framework

FAQ framework

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